Why do I need to verify my contact information?

We want to make sure that the details you used to register your account are correct, for security reasons and to ensure that we use the appropriate means if we need to contact you in the future.

I didn't receive this email. What should I do?

If you have not received your email with the 6-digit verification code, please check your spam or junk folder.

If it is not there, click to resend the code and the procedure will be done again. Also check that the email address itself is correct.

Finally, if none of the above actions have resolved the issue, please click below to contact us.

I made a typo when entering my email address / I used an old email address. How can I fix this?

Don’t worry! If you entered an incorrect detail during registration, all you need to do is click on the “Update Email Address” button on the Email Verification screen -> Enter your new email address -> You will receive the code at your new address.

I didn't enter my code within 15 minutes, what happens?

If you were unable to enter within the 15 minute time limit, you can request a new code.

I've already checked my email, but I still can't access my account.

If you are creating an account with us, once you have verified your contact details, you will also be required to confirm your identity before you can deposit and play.

I tried to verify my email multiple times. I received the code and it is not accepting it.

If you have received the 6-digit verification code and it is still not allowing you to continue with the registration, do not worry and contact us directly, using the button below.

I verified my email when I registered and have updated it since then. Do I need to verify it again?

If you have updated your email address, you will need to verify it again, also for security reasons.

The site is not allowing me to update my email address.

If you are unable to make this change, please contact us.

I don't want to verify my details. How can I proceed?

Email verification is a mandatory step when registering an account with us. This is common for a large number of businesses that require registrations, and in some cases it is required by law. Unfortunately, you will not be able to use your account, make deposits or place bets until the process is complete.

I don't want to be bothered with promotions and offers, so I don't want to check.

During registration, you will be asked about your Marketing and Promotions preferences, and verifying your account does not change these choices. If you wish to change them at any time, simply go to My Account.

Will my details be shared with third parties?

You can find our data sharing policy  here .

Speak to an attendant now for your verification by clicking the button below:

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