How important are security issues?

You will be asked to confirm your security questions for a number of reasons. The questions are your assurance that only you can access your Betfair account, that your details are secure and that no one else can access your account.

 

When will you need to answer these questions?

·        When you contact us via chat

·        If you send us an unregistered email

·        If you use the password recovery option

 

If you have trouble resetting your password due to security questions, please contact us via chat.

 

Please note that Betfair will never ask you for your password or security questions via email. If an email purporting to be from Betfair asks you for these details, do not provide them and contact us .